Negotiation Skills
Every working day contains small negotiations, and much value is lost in them. In about two hours, you will learn to prepare well, know your walk-away point, create value for both sides and handle tough tactics with confidence.How to negotiate with confidence and fairness, in about two hours.
What you will learn
Good negotiators are not the loudest people in the room, but the best prepared and the most curious. This course gives you a clear method for any negotiation, from a salary talk to a supplier contract.
- Prepare every negotiation with clear goals, your best alternative and the zone of possible agreement
- Claim and create value with good first offers, smart concessions and trade-offs
- Handle emotions, difficult tactics and different cultures, and close deals that last
More details
This is practical knowledge for your everyday work and life. Across nine short chapters you learn a method that works for deals, conflicts and everyday agreements.
people who asked for more than the first offer for their current job got more pay. Yet fewer than one in three people asked.
Source: Pew Research Center, 2023You will learn the difference between positions and interests, principled negotiation, how to prepare with BATNA and the zone of possible agreement, anchoring and concessions, creating value, listening and questions, common tactics, emotions and trust, negotiating across cultures, your salary, teams, email and video, and ethics. Two real cases, Camp David and the Disney and Charter deal, bring it all together.
The course is designed for managers, professionals, founders and everyone who wants to get better results in conversations that matter. No prior knowledge is required.
The course takes about two hours in text and audio, is fully self-paced, and comes with lifetime access and no prerequisites. Pass the short final exam to earn a verifiable certificate.
What we will cover
9 focused chapters that take you from the basics of negotiation to closing fair deals, each with practical, real-world examples.
See the full curriculum
- Introduction
- What Negotiation Is
- Positions and Interests
- Principled Negotiation
- Goals and Targets
- BATNA and Reservation Point
- The Zone of Possible Agreement
- Knowing the Other Side
- Distributive Negotiation
- Anchoring and First Offers
- Making Concessions
- Integrative Negotiation
- Questions and Listening
- Emotions and Trust
- Common Tactics
- Difficult People
- Negotiating Across Cultures
- Your Salary and Job Offer
- Teams, Email and Video
- Ethics in Negotiation
- Closing the Deal
- Camp David: Interests Behind Positions
- Disney and Charter: Creating Value in a Blackout
- Conclusion
Learn your way
Read or listen at your own pace, on any device — and yours to keep forever.
- No app neededIn your browser
- Any devicePhone to laptop
- Auto-savedContinue anytime
- Stay focusedDistraction-free
Certificate
A certificate you can
actually use
- Instantas a digital PDFPDF download
- Includedno extra fees
- Lifetimeno expiry
- ShareableLinkedIn & CV
- Verifiableunique ID number
In good company
Loved by learners in 100+ countries
Overall, 96% of our students would recommend IBMI to a friend or colleague.
"Between a full-time job and family, this was the first course I could actually finish — it fits around real life."
"It lifted my skills as a founder to a completely different level — I run my business with far more structure now."
"I’ve completed a few of their courses by now, and the certificates genuinely strengthen my résumé."
"The skills were real and the certificate proved them — I moved up a position at my company this year."
"I came in with zero background in business and never felt lost — everything is explained from the ground up."
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What IBMI students say about learning with us in general. The 96% comes from our June 2026 student survey: 364 verified students answered the question “Would you recommend IBMI to a friend or colleague?” (learn more).
You can also find independent reviews on our Trustpilot profile.
Good to know
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Short course, fast results
From start to certificate
in about 2 hours
Checkout takes a minute — chapter one opens right away.
Compact topics and real case studies, at your own pace.
Multiple choice, free retakes, no time limit.
Issued instantly — add it to your CV and LinkedIn.
Negotiation Skills
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One-time payment · Lifetime access
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