What are the starting requirements?

None. No prior knowledge and no formal application are needed. All you need is a web browser.

What does the course cost?

With the current discount, this course costs US$12, including the full course content and your personal certificate. There are no additional costs.

How do I get my certificate?

Work through the 9 chapters and pass the course quiz, which is multiple choice with free retakes and no time limit. The certificate is issued instantly as a digital PDF with a unique ID that employers can verify online.

What is the value of the certificate?

IBMI holds its programs to the same high standards applied by traditional educational institutions, and its certificates are acknowledged by employers worldwide as professional certificates. IBMI does not award academic titles or degrees.

AI at Work — IBMI

All courses

AI at Work

New course

Most people now use AI at work, but far fewer use it well. In about two hours, you will learn how AI works, where it helps you most, how to give it clear instructions and how to check its results, so that AI becomes a reliable colleague instead of a lucky guess.How to use AI well in your daily work, in about two hours.

What you will learn

You do not need to program to get great results from AI. This course gives you a clear way to understand, instruct and check AI tools, whether you are just starting out or already use a chat assistant every day.

Core skills

Understand what AI can and cannot do, and the difference between predictive and generative AI
Write clear instructions with the Role, Context, Task and Format framework
Check, improve and safely use AI results, and direct AI agents with the right guardrails

More details

This is practical knowledge for your everyday work. Across nine short chapters you move from how AI works to the tools that make it useful: a framework for clear instructions, strategies for harder problems, a cycle for improving weak answers and the basics of AI agents.

Why this matters

37%

of organizations see at least some effect of AI on their profits, although nearly nine in ten use AI regularly. The difference lies in how well people use it.

Source: McKinsey, The State of AI, 2026

You will learn what drives organizations to adopt AI, how to spot the tasks where it helps you most, and which risks and rules you need to know. A real case on tracking competitors with AI brings the tools together.

The course is designed for managers, professionals and everyone who works with information. No technical knowledge or programming is required.

The course takes about two hours in text and audio, is fully self-paced, and comes with lifetime access and no prerequisites. Pass the short final exam to earn a verifiable certificate.

What we will cover

9 focused chapters that take you from how AI works to the methods you will use every day, each with practical examples.

9chapters

~2hself-paced

Text & audioread or listen

See the full curriculum

Introduction

The Evolution of Cognitive Computing
The Statistical Engine
The Core Limitations

External Environmental Forces
Internal Operational Forces
The Friction Log Model
Risks and Rules

Role
Context
Task
Format
Garbage-In/Garbage-Out Formula

The Consultation Strategy
Strategic Reasoning Strategy
Pattern-Matching Strategy
How to Choose Your Strategy

The C.P.R. Diagnostic Cycle
The Capabilities Coaching Model
The Skill-Building Shift

The Agent Core: The Think-Act-Verify Loop
Designing Agent Personas and Guardrails
Multi-Agent Orchestration in Operations

Case Study: Competitor Tracking

Conclusion

Course Quiz & Your CertificateMultiple choice · free retakes · no time limit · certificate issued instantly on passing

Learn your way

Read or listen at your own pace, on any device — and yours to keep forever.

ibm-institute.com

Chapter 4 of 9The R.C.T.F. Direction Framework

3:20 / 6:00

A vague request gets a vague answer. In this chapter, you learn a simple framework that turns any request into a clear instruction.

Four parts of a clear instruction

Say who the AI should be, what it needs to know, what it should do and how the answer should look.

With examples from everyday office work, you will see how the same task gets much better results with a few extra lines.

You will leave with a template that you can use for your next email, report or analysis.

PreviousNext chapter

Progress

48% complete

Content

Introduction

Fundamentals of Artificial Intelligence

Forces Driving Technological Adaptation

The R.C.T.F. Direction Framework

5 Advanced System Interaction Strategies

6 System Optimization & Performance Tuning

7 Directing AI Agents

8 Case Study: Competitor Tracking

9 Conclusion

No app neededIn your browser
Any devicePhone to laptop
Auto-savedContinue anytime
Stay focusedDistraction-free

Certificate

A certificate you can
actually use

Instantas a digital PDFPDF download
Includedno extra fees
Lifetimeno expiry
ShareableLinkedIn & CV

Verifiableunique ID number

Demo verification

IBMI-BM-8F3K2

Valid certificateAI at WorkIssued by IBMI Berlin to David Fischer · 15 July 2025

Check any real certificate ID on our verification page.Check any real certificate ID here.

About IBMI

A new course from IBMI

This course is new, so it has no ratings yet. You can read independent reviews of IBMI on our Trustpilot profile.

Featured in

Program

This course is part of
a larger credential

It’s one of the four courses of the Digital Management program — and it counts toward that program certificate at no extra cost.

Digital Management

4 courses

Finish all 4 courses and your program certificate is issued automatically — at no extra cost.

Explore the program →

Good to know

Frequently asked questions

Add the course to your cart and create your student account during checkout. You can start right after payment — and you keep lifetime access, so breaks and retakes are always possible.

It’s a focused short course — 9 chapters and 25 topics, about 2 hours in total, 100% online and self-paced. Read the content or listen to the audio on your computer, tablet, or phone, and pick up exactly where you left off. No additional reading material required.

None. This course is designed for students and non-students alike — no prior knowledge and no formal application. All you need is a web browser and some motivation.

With the current discount, this course costs US$1212 €£12CHF 12SAR 45AED 44₹1,140₱760Rp216.000EGP 640MAD 118MX$220R200R$61Rs 3,300₦16,000₺590QAR 44. That includes the full course content and your personal certificate — there are no additional costs.

Work through the 9 chapters and pass the course quiz — multiple choice, with free retakes and no time limit. Your certificate is issued instantly as a digital PDF that you can download, print, share on LinkedIn, and that employers can verify online via its unique ID.

IBMI holds its distance learning programs to the same high standards applied by traditional educational institutions, and our certificates are acknowledged by employers around the world as professional certificates. Please note we do not award academic titles or degrees.

The full course — audio and text — is in English. You can also read the course text in 100+ other languages via automatic (machine) translation, so you can follow along in whichever language you’re most comfortable with. See available languages →

Yes. Alongside your course certificate, this course counts toward the Digital Management program certificate — at no extra cost. Finish the four courses of the program and you earn its certificate too.

More questions? Visit the Help Center →

Short course, fast results

From start to certificate
in about 2 hours

Start Enroll & start instantly

Checkout takes a minute — chapter one opens right away.

2 hours Read or listen to the content

Compact topics and real case studies, at your own pace.

The quiz Take the course quiz

Multiple choice, free retakes, no time limit.

Finish Certificate in hand

Issued instantly — add it to your CV and LinkedIn.

AI at Work

Start now and get certified today

~~US$3030 €£30CHF 30SAR 113AED 110₹2,850₱1,890Rp540.000EGP 1,600MAD 294MX$550R490R$153Rs 8,300₦39,900₺1.490QAR 109~~US$1212 €£12CHF 12SAR 45AED 44₹1,140₱760Rp216.000EGP 640MAD 118MX$220R200R$61Rs 3,300₦16,000₺590QAR 44−60%

Self-paced online courseOnline course · Personalized certificate
One-time payment · Lifetime access

Add to cart

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