Quality & Risk – International Business Management Institute

Meeting the quality expectations of the customer is critical to the success of the project. To ensure that the quality expectations are clearly defined and can reasonably be achieved, a Quality Plan is documented. The Quality Plan defines what quality means in terms of this project, lists clear quality targets for each deliverable, and identifies the techniques used to control the actual level of quality.

Finally, it is important to review the quality not only of the deliverables produced by the project but also of the management processes which produce them. A summary of each of the management processes undertaken during the execution phase is identified, including Time, Cost, Quality, Change, Risk, Issue, Procurement, Acceptance and Communications Management.

A project quality & controls plan needs to be developed in a project to define a set of project controls rules and guidelines for members of the project control team to promote a common understanding of duties, project controls work-flows, processes & procedures, and applications. Ensuring quality, efficiency, and consistency is another benefit.

The foreseeable project risks are then documented within a Risk Plan and a set of actions to be taken formulated to both prevent each risk from occurring and reduce the impact of the risk should it eventuate. Developing a clear Risk Plan is an important activity within the planning phase as it is necessary to mitigate all critical project risks prior to entering the Execution Phase of the project.

A simple risk plan for hiring a moving company could look like this:

Bastian Backer