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Professional Career Skills

Problem Solving Skills

20
Jun
Current Status
Not Enrolled
Price
€11.99
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Problem Solving Skills
6 chapters | 2 hours

Course Content

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1. Introduction
2. Types of Business Problems 2 Topics
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Lesson Content
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Internal Problems
External Problems
3. Problem-Solving Process 4 Topics
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Step 1: Define the Problem
Step 2: Generate Alternative Solutions
Step 3: Evaluate and Select an Alternative
Step 4: Implement the Solution
4. Tools and Techniques 5 Topics
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Drill Down Technique
Four Frame Model
5 Whys Method
Fishbone Diagram
Flow Charts
5. Common Barriers 5 Topics
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Lesson Content
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Confirmation Bias
Mental Set
Functional Fixedness
Unnecessary Constraints
Irrelevant Information
6. Better Decision-Making 4 Topics
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Lesson Content
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Decision Matrix
Pareto Analysis
Futures Wheel
Force Field Analysis
7. Conclusion
Problem Solving Skills – Exam
This entry was posted in Professional Career Skills and tagged course.
Bastian Backer

Content
Course Home Expand All
1. Introduction
2. Types of Business Problems
2 Topics
Internal Problems
External Problems
3. Problem-Solving Process
4 Topics
Step 1: Define the Problem
Step 2: Generate Alternative Solutions
Step 3: Evaluate and Select an Alternative
Step 4: Implement the Solution
4. Tools and Techniques
5 Topics
Drill Down Technique
Four Frame Model
5 Whys Method
Fishbone Diagram
Flow Charts
5. Common Barriers
5 Topics
Confirmation Bias
Mental Set
Functional Fixedness
Unnecessary Constraints
Irrelevant Information
6. Better Decision-Making
4 Topics
Decision Matrix
Pareto Analysis
Futures Wheel
Force Field Analysis
7. Conclusion
Problem Solving Skills – Exam
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